Contact

If you need support, want to report an issue, or have a business inquiry, this page explains the best way to reach us.

General enquiries: hello@scorpiiscore.com

To keep response times fast, please include clear details. Messages with screenshots and exact steps to reproduce are the easiest to solve.

What can we help with?

Login and account access problems
League or club hub issues (joining, missing items, incorrect info)
Predictions and scoring questions (with match/league references)
Payments/subscriptions (if applicable)
Bug reports and performance problems
Feature feedback and partnership inquiries

Support requests

When contacting support, include as much detail as possible so we can help quickly:

What you were trying to do
What happened instead (error messages if any)
Your device type and browser/app version
The approximate time the issue occurred
The page/URL where it happened
Screenshots or screen recordings (if possible)

Bug report template (copy/paste)

Summary: Steps to reproduce: 1. 2. 3. Expected result: Actual result: Device + browser: Screenshots/recording:

Business inquiries

For partnerships, sponsorships, or media requests, use hello@scorpiiscore.com or visit the partners inquiry page.

Investors can use the same inbox with the subject line "Investor enquiry" or start from the investor page.

Response times

Response times can vary depending on matchdays and request volume. If your issue is urgent, include "URGENT" at the start of your message and explain why.

Privacy

Do not share sensitive personal information in messages. If your request involves account access, we may ask you to verify ownership.